I don't just want to meet expectations; I want to exceed them, so please spare a minute to help me improve. There are ten questions; each just needs a one-click answer so it won't take long and all your responses are anonymous.

I'd like to start with your recent experience of Horologica  ...

So, what did you need help with? *

How comfortable did you feel during the initial contact?

How happy were you with the communication after that? *

How professional did you find Horologica? *

How would you rate the speed of service? *

Finally, to what extent were your expectations met? *

We're half way already. Now, just a few questions about Competitors ...

How many of my competitors did you also consider? *

What most persuaded you to choose Horologica? *

Which competitor came closest? (if you wish to leave blank, move to the next Section)

How did my charges compare? *

Would you recommend Horologica to a friend? *

And finally, can you think of anything that would make your experience better next time?

(If you can't, just click 'Submit' below')

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